Terms & Conditions

Apotheosis Coaching Ltd is now GDPR compliant.

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a new regulation which replaces the Data Protection Directive (Directive 95/46/EC).  The General Data Protection Regulation builds on previous legislation but enhances privacy rights for individuals.  The GDPR will apply in the UK from 25 May 2018.  Despite the UK’s intention to leave the European Union in March 2019, the GDPR will still apply in accordance with the Information Commissioner’s Office (ICO) guidance to continue a similar level of regulation post March 2019 together with a new Data Protection Act.

Apotheosis Coaching Ltd is dedicated to being responsible when collecting and using your personal data.  The privacy policy below outlines how we will adhere to the GDPR.  Your GDPR specific rights will came into effect once the GDPR became law on 25 May 2018.

This policy will outline:

  • The details of the Data Controller and how to contact the Data Protection Officer (DPO)
  • The types of personal data we collect and how we use it.
  • Our purpose and legal basis for processing your data.
  • How and when we share data with suppliers and partners.
  • How and when we use your data for marketing purposes.
  • Our use of cookies and your preferences with use of cookies.
  • Your rights to request your personal data and how to do so.
  • How you can raise a complaint with the ICO.
Who controls my personal data?
  • The Data Controller is Apotheosis Coaching Ltd.
  • Apotheosis Coaching is a UK registered Company  08124682.
  • The registered address is 16 Pooles Lane, SW10 0RH.
  • The Data Controller’s representative is the Data Protection Officer (DPO).
  • You can contact him on info@apotheosis-coaching.com or by calling 075155 33566
  • Apotheosis Coaching is registered as a Data Controller with the Information Commissioner’s Office.  Certificate Number: ZA388328

Our purpose and legal basis for processing your data

We provide executive and career coaching to individuals and corporate clients. We collect the personal data of the following types of people: Clients and prospective clients for career coaching, executive coaching, life coaching and related activities.
What data will you give us or will we collect from you?
  • You provide us with your personal data by filling in forms on www.apotheosis-coaching.com, by corresponding with us by phone, email or otherwise, by subscribing to our services, sharing your details at meetings with us, attending our events, participating in discussion boards or other social media functions on our website or online or by voluntarily providing your personal information directly to Apotheosis Coaching Ltd at any other time such as giving us your business card.
  • The types of personal data we collect may vary according to its purpose, we typically collect information such as: your full name, telephone number, email address, postal address and Curriculum Vitae.  We also record any other relevant professional or personal information which is relevant to your situation and how we might help you eg salary details.
  • Personal Data may also include links to professional sits such as LinkedIn, Twitter or a corporate website.
  • We will also produce summary notes from career coaching sessions which will be sent to the coachee for reference.
What information do we obtain from other sources?
  • We may obtain information about you from other sources such as your employer, personal recommendations, or your business card.
  • We will let you know we are holding your data by sending you this privacy policy within a maximum 30 days of collection.
What are the purposes and legal bases for our processing?
We use information held about you in the following ways:
  • To carry out our obligations arising from any contracts we intend to enter or have entered between you and us and to provide you with the information, products and services that you request from us or we think will be of interest to you because it is relevant to your career or to your organisation.
  • Our main legal basis for processing of personal data is our legitimate business interests, described in more detail below, although we will also rely on contract, legal obligation, and consent for specific uses of data.
  • We will rely on contract if we are negotiating or have entered into an agreement with you or your organisation or any other contract to provide services to you or receive services from you or your organisation.
  • We will rely on legal obligation if we are legally required to hold information on you to fulfil our legal obligation, for example, our statutory obligation as an employer.
  • We will in some circumstances rely n consent for uses of your data and you will be asked for your express consent e.g. before sharing your details with a recruiter.
Our Legitimate Business Interests
  • To provide executive coaching, career coaching and life coaching to individuals and organisations.
  • To manage employee and contractor relationships.
  • To manage our corporate rights and obligations.
Consent
  • Should we went or need to rely on consent to lawfully process your data we will request your consent by email for the specific activity we require consent for and record your response on our system. Where consent is the lawful basis for our processing you have the right to withdraw your consent to this processing at any time.
Other uses we will make of your data:
  • To notify you about changes to our services;
  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To administer our site and for internal operations, including trouble shooting, security, data analysis, testing, research, statistical and survey purposes.
  • We do not undertake automated decision making or profiling.  We do use our computer systems to search and identify personal data in accordance with parameters set by a person.  A person will always be involved in the decision-making process.
Who will have access to your data inside and outside of European Economic Area (EEA)
We will share your personal information with selected third parties including:
  • Our data processors, licencees, suppliers and sub-contractors for the performance and compliance obligations of any contract we enter with them or you.
  • We will not disclose your personal information to third parties except if we sell or buy any business assets, in which case we may disclose some of your personal data to the prospective seller or buyer of such business or assets for due diligence or substantially all our assets are acquired by a third party, in which case personal data held by us will be one of the transferred assets.
The lawful basis for the third-party processing will include:
  • Their own legitimate business interests in processing your personal data, in most cases to fulfil their contractual obligations to us.
  • To fulfil their legal obligations.
Will your data be used for marketing?
  • We will only send you information about our products and services that are relevant to you.
  • We may send the communication in several ways including email, telephone and post.
  • When you register your details with us we will ask your preferences on receiving marketing communications, you also have the right to change your preferences at an time by phone or email.
What are cookies and how do they affect your personal data?
  • Our cookies track site visitor’s basic information to better tailor the site to our visitor’s needs and improve their customer experience.
  • Most web browsers automatically accept cookies; however, you can disable cookies in your web browser if you wish. Please be aware disabling cookies will affect the functionality of our website and you may disable other features on the website.  We recommend you do not disable cookies, in case they are used to provide a service that you use.
  • For more information about the cookies we use, please see our cookie policy.
Where will we store and process your personal data?
  • All information you provide to us is stored on our secure servers.  Any payment transactions will be encrypted.
  • The data that we collect from you may be digitally transferred to, and stored at, a destination outside the European Economy area (“EEA”).  It may be transferred to third parties outside of the EEA for the purposes of our services.  It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy  policy and UK and EEA data protection law, including contractual clauses.
  • Unfortunately the transmission of information via the internet is not completely secure.  Although we do our best to protect your personal data,, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How long will we retain your data?
  • We understand our legal duty to remain accurate data that you are happy for us to regain and only retain personal data for as long as we need it for our legitimate business interests or to satisfy legal, accounting or reporting requirements.  Accordingly, we have a data retention policy and run regular data routines to remove data that we no longer have a legitimate business interest in maintaining.
We do the following to try to ensure our data is accurate:
  • We keep in touch with you, so you can let us know of changes to your personal data.
  • We may archive part or all your personal data or retain it on our financial systems.  We may pseudonymise  parts of your data, particularly following a request for suppression or deletion of your data to ensure that we do not re-enter your personal data on our database, unless requested so to do.
  • For your information, pseudonymised data is created by taking identifying fields within a database and replacing them with artificial identifiers, or pseudonyms.
  • Our current retention policy is available upon request.
Changes to this Privacy Policy
  • Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.  Please check back frequently to see any updates or changes to our privacy policy.
How safe is your data?
  • Appropriate technical and organisational measures are taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to personal data.
  • We use electronic safeguards including firewalls, anti-virus and anti-malware software to protect your data.
  • Only authorised staff have access to personal data and are appropriately trained and supported by policies and procedures for handling personal data.
  • For payments we do not retain your full card details and always require you to provide the last three digits of the security code to process a payment.
  • We do not recommend or guarantee the safety of your payment details sent to us electronically via email.
What are your rights to your personal data?
  • You have the right to request copies of any personal data held by us;
  • To receive a copy of your personal data, please send your written request to the Data Controller, Apotheosis Coaching Ltd, 16 Pooles Lane, SW10 0RH.
  • We will provide you with a hard copy of your personal data held.
  • You will not be charged for your personal data request.
  • Your data will be returned within 40 days of receiving the request.
  • We will require proof of identity.
  • You also have the right to the following:
  • the right to prevent data being processed for direct marketing;
  • the right to have inaccurate personal data rectified, erased or destroyed.
  • You have the right to make a complaint to a supervisory body, which is the United Kingdom is the Information Commissioner’s Office.  The ICO can be contacted at https//ico.org.uk/concerns/
When the GDPR comes into force you will have the following additional rights, subject to the GDPR:
  • The right to object to processing that is likely to cause, or is causing damage or distress.
  • The right to object to decisions being taken by automatic means.
  • The right to have inaccurate personal data suppressed, rectified, blocked, erased, or destroyed.
  • You can enforce these rights by contacting the Data Controller.
Last reviewed: 10/07/19
Next review: 10/07/20
Reviewed by the Apotheosis Coaching Ltd Data Protection Officer.